The Danish public broadcaster DR has revealed that some viewer’s votes in the Eurovision Song Contest 2021 Grand Final were not counted.
DR has revealed that a number of votes cast by the Danish public were not counted during the Grand Final of the Eurovision Song Contest 2021. The broadcaster states that a small number of votes failed to be counted, with DR made aware of the issue after viewers received messages that they had already voted and could not vote again.
The broadcaster launched an investigation with Sinch which provides the voting system used for Eurovision in Denmark. The reason that votes were not counted was due to a new IT system at Synch which was overwhelmed by the number of votes cast and as a result in error rejected a small part of the results.
DR also investigated whether the issue affected the Semi-Finals of Eurovision 2021, MGP Junior, or Dansk Melodi Grand Prix, no errors were found. An internal investigation has found that the votes that failed to be cast would not have changed the outcome of who won Eurovision 2021.
Denmark is not the only country that encountered errors with voting at Eurovision 2021. In the Netherlands, T-Mobile users found that votes cast during the voting window failed to be registered in time, with notifications hours after the final that their vote had not counted as it was outside the voting window.
Image source: EBU/THOMAS HANSESSource: DR
Denmark debuted in the Eurovision Song Contest in 1957 alongside Austria and the United Kingdom. To date, Denmark has won the contest on three occasions, the first being in 1963 when Grethe & Jorgen Ingmann performed “Dansevise”. Denmark won the contest again in 2000 represented by the Olsen Brothers, their most recent victory came in 2013 when Emmelie de Forest performed “Only Teardrops”. Denmark failed to qualify for the final of the Eurovision Song Contest in 2015 and 2016.